Helpful Tips and Links for FCPS Technology

Select Your Role  Below To Submit a Tech Support Request Ticket

Parent

Submit ticket for help with your parent account in SIS or Schoology

Student

Submit ticket for help with your student device or student accounts

Student Device Responsible Use Guidelines

  • Review all of the guidelines for FCPS devices including Bring Your Own Device (BYOD) guidelines. 
  • Students PreK-6 are assigned a device to use for school work. Grade 3-6 students are able to take devices back and forth between home and school each day. Devices must be charged at home and brought to school fully charged. 
  • The device must be used responsibly at school and at home, in accordance with the Acceptable Use Policy outlined in the Student Rights and Responsibilities. 

Solutions for Common Tech Issues

Still need help? Call the Parent Technology Help Desk at 833-921-3277 (833-921-FCPS). This will be answered by staff members from 7 a.m. - 5 p.m. Monday-Friday.

For assistance, call the Parent Information Phone lines:

Contact the Parent Resource Center (PRC) at 703-204-3941 for more information.